Terms of Use
The user of the website acknowledges that by accessing it, they are accepting the Terms of Use without reservation.
I. Website Access
IPR - Instituto Português de Relojoaria, Lda. has the exclusive right to suspend access to the website, partially or fully, at any time for management, maintenance, repair, alteration, or modernization purposes. IPR also reserves the right to permanently or temporarily close the website or any of its services at any time, according to its discretion, without prior notice.
II. Data Processing
Visiting this website does not, in itself, require registration or the provision of any personal data. However, if you wish to communicate with IPR - Instituto Português de Relojoaria, Lda. through any contact provided on the website, you must provide your personal data (name, email address, and phone number). To access the Personal Area and make online appointments, you will need to register as a user on the website and provide the requested data. IPR - Instituto Português de Relojoaria, Lda. guarantees the processing of all data as defined in the Privacy Policy available on the website.
III. Intellectual Property
The user acknowledges that the contents of this website are protected by intellectual property rights and agrees to respect these rights.
The rights to texts, images, graphics, sound, animation, and all other content and how they are graphically represented on the website, including trademarks, logos, and symbols, as well as the website's graphic design, belong to IPR - Instituto Português de Relojoaria, Lda. and have been duly licensed in its favor. The user is not authorized to transmit, publish, modify, copy, sell, use, or distribute the texts, images, or other content contained on this website without prior written authorization from IPR - Instituto Português de Relojoaria, Lda.
IV. Content
The informational content on this website aims to clarify and inform its users about aspects related to the activities and services provided by IPR - Instituto Português de Relojoaria, Lda. Despite thorough analysis, the content may contain errors or inaccuracies. The information provided is indicative and does not replace personalized consultation with specialized services.
V. Responsibilities
IPR - Instituto Português de Relojoaria, Lda. is not responsible for errors that may occur due to system irregularities, temporary or permanent failures of the website, applications, or other tools. Similarly, IPR is not responsible for any damage resulting from the improper use or inability to use the website.
VI. Links
The website may provide links to pages of other entities. IPR - Instituto Português de Relojoaria, Lda. is not responsible for or endorses the content of these sites or the sites linked or referred to within them, as it neither operates nor controls them. The use of these links is the sole responsibility of the users. The creation of links to this website is only possible with prior written consent from IPR - Instituto Português de Relojoaria, Lda.
VII. Technical and Security Conditions
The user agrees to comply with all applicable legal provisions, including not engaging in or promoting illegal or unethical activities, such as sending unsolicited communications (spamming) in violation of personal data protection and electronic advertising laws. Failure to comply may result in IPR - Instituto Português de Relojoaria, Lda. suspending or disabling access to www.institutoportuguesderelojoaria.pt.
Although the website has secure areas where information is encrypted, some sections of the site operate over an open network and are not protected against potential interception. IPR - Instituto Português de Relojoaria, Lda. cannot be held responsible for the unauthorized interception of passwords, confidential codes, or sensitive information.
The user acknowledges and accepts that the IP network constitutes a public electronic communications network susceptible to overloads, and IPR - Instituto Português de Relojoaria, Lda. does not guarantee uninterrupted service, loss of information, or delays.
IPR - Instituto Português de Relojoaria, Lda. does not guarantee service provision in cases of unforeseeable system overload or force majeure (extraordinary or unforeseeable circumstances beyond IPR's control).
In case of service interruption on www.institutoportuguesderelojoaria.pt due to unforeseeable system overload, IPR - Instituto Português de Relojoaria, Lda. commits to restoring normal service as quickly as possible.
IPR - Instituto Português de Relojoaria, Lda. reserves the right to unilaterally alter the layout of www.institutoportuguesderelojoaria.pt as well as its technical configurations, in order to introduce improvements or comply with legal requirements, even if this results in temporary access interruptions.
IPR - Instituto Português de Relojoaria, Lda. reserves the right to deactivate www.institutoportuguesderelojoaria.pt without prior notice.
VIII. Electronic Communications
Without prejudice to other communication methods provided in these General Terms, notifications to the user regarding the use of www.institutoportuguesderelojoaria.pt, including changes to these General Terms, may be sent to the user's email address, via SMS, or by phone.
The user agrees to receive any communication and/or notification related to the use of www.institutoportuguesderelojoaria.pt at the address, contact phone number, and/or email address provided during the registration process. Users may request to stop receiving these communications at any time by email.
IX. Complaints
Users may submit complaints to IPR - Instituto Português de Relojoaria, Lda. within 30 days of becoming aware of the incident by sending an email to reclamacao@institutoportuguesderelojoaria.pt.
X. Withdrawal
This contract may be freely terminated under Article 9 of Law No. 47/2014, dated July 28. The user must notify their intention to terminate the contract within 14 days from the service's availability date.
The user must communicate their intention to terminate the contract through one of the following methods: a) Registered letter with acknowledgment of receipt; b) Email sent to info@institutoportuguesderelojoaria.pt.
XI. Contractual Position Assignment
The temporary or permanent assignment of the email, username, and password defined by the user to third parties, whether by rental, loan, or any other similar practice, is prohibited. The user is fully responsible for the confidentiality of their access data.
The user authorizes IPR - Instituto Português de Relojoaria, Lda. to assign its contractual position in this contractual relationship to any other entity without prior communication or authorization.
XII. Validity of the Terms of Use
If any part or provision of these Terms of Use is deemed unenforceable or conflicts with applicable law, the validity of the remaining provisions will not be affected.
XIII. Clarification Requests
The user is free to ask questions about these Terms of Use. To do so, they can submit a request through the email address provided in the "Contacts" section or by calling the phone number available under "Information."
XIV. Applicable Law, Jurisdiction, and Evidence
The applicable law is Portuguese law.
To resolve any dispute arising from any contract executed under these General Terms, the court of Lisbon will have exclusive jurisdiction, expressly waiving any other jurisdiction.
The parties agree that the computer records kept by IPR - Instituto Português de Relojoaria, Lda., under reasonably secure conditions, will serve as evidence of communications and transactions carried out between the parties.
XV. Jurisdiction
For any questions or disputes arising from these Terms of Use, the court of Lisbon has exclusive jurisdiction, with express waiver of any other jurisdiction.
XVI. Amendments to the Terms of Use
IPR - Instituto Português de Relojoaria, Lda. reserves the right to amend, add, or revoke these Terms of Use at any time, without prior notice and with immediate effect. Any changes to the Terms of Use will be immediately published and made available on this website page. Therefore, IPR - Instituto Português de Relojoaria, Lda. advises users to regularly review the Terms of Use.